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Hi Judy,
you asked me to document the problem. here goes
1. when you try to “Set featured image” you can  upload the image but then shows a box with a progress bar that fills completely blue, then nothing. Then on the right side of the screen You don’t have permission to attach files to this post.
2. If I fill out the rest of the information and skip the “Set Feature Image” and click the submit I get the following message, “Thanks for contacting us! We will get in touch with you shortly”
Hope this information helps.